Managed Services & Business Critical Application Support
Keen Infotek,Inc. provides managed services and business critical application support across various platforms spanning monolithic environments like IBM mainframe to the latest technologies. Keen Infotek,Inc. implements mature service level management practices to ensure not just SLA compliance but ongoing improvements in ticket resolution times. Infrastructure optimization, performance and security management, and strong focus on availability and scalability ensure that clients get maximum leverage out of the applications and infrastructure.
As part of IT support, Keen Infotek,Inc. offers the following services to its clients:
- Production Support
- System Administration
- Operations Support